Air Travel » Air Travel Flight » Why do Aer Lingus have such an awful reputation
Question:
Rudest air line check in person I’ve ever encountered was at Dublin Airport. She worked for the Airport, and was handling check in for Lufthansa. Hung Over!! She opened her booth late, after sitting head in hands for 20 minutes. We were travelling Business Class, and she obviously thought she ‘had’ us in the wrong queue! Made us weigh our (smallish) carry on – even though we were entitled to two carry ons. Questioned us on matters of no concern to her, delayed issuing our boarding passes for no obvious reason. She was the only rude person we encountered in 2 weeks in the country – but she took the shine right off the Irish experience for us. Sadly when we talk about Ireland – we always seem to get back to the ogre at Dublin airport!! Pity Really!!! – Hide quoted text — Show quoted text -> Everyone I’ve ever asked about Aer Lingus has had an awful story to tell. > This really surprised me. I’m planning a trip to Ireland and was > thinking of taking Aer Lingus from New York but now I’m rethinking that. > Too many stories about terrible service on board, terrible service at the > airport, terrible food, rude flight attendants (this really surprised > me!). It’s a bit shocking, I always thought the Irish were friendly. Or > at last that’s their reputation, since I’ve never been there. Is Aer > Lingus that bad? I’d be interested to hear people’s opinions here. Oh, > and what does "Lingus" mean? > I honestly don’t think that Aer Lingus "does" have a bad reputation at > all. I have always found them the epitomy of courtesy and helpfulness > actually. Are you sure you are not confusing them with Ryanair?? > A certain difference, it has to be said! > — > Hal
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